Privacy Policy

This website belongs to Nelson's Fireplaces & Luxury Patios, 4000 S. Garner Lake Rd., Gillette, WY 82718. If you have questions about this policy, call us at (307) 682-7511 or stop by the showroom.

When you send a message through our contact form, we collect what you enter: your name, email address, phone number (optional), what you're interested in, the best time to call, and your message. We use it only to reply to you and help with your request. The form is handled by Netlify, the company that hosts this website: it stores your message and emails it to us.

To keep out spam, Netlify checks form submissions automatically. This may involve your message and technical information such as your IP address and browser details.

When you first visit, we store a small first-party cookie (nf_attr) for up to 30 days. It records the page you landed on, the website that referred you, and any campaign tags in the link (for example, from our Google Business Profile). If you send us a message, this is included so we know which of our marketing is working. It doesn't identify you and isn't shared with anyone.

We use two services to understand how people use the site so we can improve it:

• Google Analytics uses cookies to measure visits, the pages people view, and actions such as tapping our phone number, requesting directions, or sending a message. We keep this data for 14 months. You can opt out with the Google Analytics opt-out browser add-on.
• Microsoft Clarity records how visitors move around the site (mouse movement, clicks and scrolling) and creates heatmaps. What you type into form fields is masked and not recorded. If your browser sends a Global Privacy Control signal, we don't load Clarity at all. Learn more in the Microsoft Privacy Statement.

You can also block or delete cookies in your browser settings.

Our map loads from Google Maps only when you choose to open it. Reviews shown on the site may come from Google. When Google content loads, Google may collect information under the Google Privacy Policy.

We don't sell your information. We share it only with the service providers named above, who help us run the site and reply to you, or when the law requires it.

This site is meant for adults. We don't knowingly collect information from children.

If we change this policy, we'll update it here and change the date at the top.